Healthcare Admin & FMLA/STD Coordinator

Hazelden Betty Ford Foundation; Center City (MN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health plans

401(k) matching

Paid time off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation is seeking an organized administrative assistant to support Recovery Services with FMLA/STD workflow and patient communications. This role handles documentation, scheduling, data entry, and maintains HIPAA-compliant records while delivering compassionate service to patients and visitors.

You will coordinate forms, assist with meeting coordination, and help streamline processes to ensure timely care and a positive patient experience across treatment sites.

Qualifications

• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint, Visio)
• 1–3 years’ related administrative experience
• Ability to schedule and host virtual meetings (WebEx)
• Ability to work independently and manage heavy workload with interruptions
• Strong interpersonal skills (greeting visitors, routing calls)
• Must pass a state/license specific background check

Responsibilities

• Coordinate and process FMLA and STD documentation, ensuring timely submission and tracking
• Serve as primary contact for leave-of-absence paperwork and guidance
• Support patient retention by addressing administrative barriers
• Maintain confidentiality and HIPAA compliance
• Provide clerical support to Recovery Services, including scheduling and data entry
• Maintain accurate patient records in EHR and tracking systems
• Create welcoming reception environment for patients and staff
• Answer calls, greet visitors, respond to inquiries professionally
• Identify workflow improvements in FMLA/STD processes

Skills

Microsoft Office

Work independently

Interpersonal skills

Meeting scheduling

Education

Bachelor’s degree

Vocational training

Tools

Outlook

Excel

Word

PowerPoint

Visio

WebEx

Job description

The Hazelden Betty Ford Foundation is seeking an organized administrative assistant to support Recovery Services with FMLA/STD workflow and patient communications. This role handles documentation, scheduling, data entry, and maintains HIPAA-compliant records while delivering compassionate service to patients and visitors.

You will coordinate forms, assist with meeting coordination, and help streamline processes to ensure timely care and a positive patient experience across treatment sites.