Patient Placement Counselor

Hazelden Betty Ford Foundation; Center City (MN); On-site; USD 67,683 - 90,247; Full time

Benefits offered by this job

Comprehensive health, dental, and vision plans

Retirement savings with employer match

Paid time off

Tuition reimbursement

Job summary

A nonprofit addiction recovery organization is seeking a Patient Placement Counselor. This role includes conducting assessments, managing applicant needs, and ensuring smooth transitions for patients. The ideal candidate should possess at least a Bachelor’s Degree and relevant experience in alcohol and drug counseling. Strong documentation skills in electronic health records and proficiency in technology are essential. A supportive work environment with comprehensive benefits is offered, making meaningful contributions to recovery possible.

Qualifications

• Minimum 2 years experience providing alcohol and drug counseling.
• Proficiency with technology for EHR systems and virtual meetings.
• License from appropriate state: MN: LADC.

Responsibilities

• Conduct assessments for diagnosis and level of care.
• Manage questions during the pre-admission process.
• Ensure smooth conversion from applicant to admitted patient.
• Create a client-focused experience for all seeking services.

Skills

Customer-centered approach

Crisis management

Documentation in electronic health records

Technology proficiency

Education

Bachelor’s Degree

Master’s Degree in behavioral health program

Job description

Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is a mission-driven organization with a focus on hope and healing. The team is passionate about providing hope and healing. The Foundation comprises 1600+ employees, multiple treatment sites, and annual revenue of about $190 million. It serves nearly 25,000 people annually and is committed to providing hope and healing for individuals experiencing addiction to alcohol and other drugs.

What makes this organization unique is its ecosystem approach to prevention, education, research, advocacy and treatment. All parts work together to inform, develop and deliver evidence-based practices that help people reclaim their futures and restore their hope. Being a best place to work is a strategic goal of the Foundation, and every employee contributes to achieving it. Our culture encourages ideas and performance at our greatest level. Join us and do meaningful work.

We deeply value our employees. Benefits include a comprehensive package with health, dental and vision plans, retirement savings with employer match, paid time off and tuition reimbursement.

The Foundation is proud to be an equal opportunity and affirmative action employer. We believe diversity and inclusion among colleagues is critical to our success as a force of healing and hope. We seek to recruit, develop and retain talented people from diverse candidate pools.

Salary: USD $67,683.00 - USD $90,247.00 per year.

Responsibilities

• Utilize a customer-centered approach to meet with qualified applicants to complete a face-to-face or over-the-phone assessment to determine diagnosis, appropriate facility, and level of care.
• Manage the applicant, referent, family members or other stakeholder’s questions or needs during the pre-admission process, including education on the treatment experience and patient expectations, and provide appropriate referrals within Hazelden Betty Ford’s system.
• Work collaboratively with other disciplines to ensure a smooth conversion from applicant to admitted patient.
• Conduct assessments to determine program appropriateness and level of care recommendation.
• Create a client/customer-focused experience for all clients/referents/customers seeking services through Hazelden Betty Ford Foundation.
• Complete accurate and timely documentation in the electronic health record (EHR).
• Communicate timely and clearly with the clinical team and others.
• Provide crisis management services to prevent, reduce or eliminate emergencies.
• Facilitate and communicate patient information to internal and external resources in accordance with Foundation policy and procedures and consistent with CFR 42 and CFR 45, as well as mandated reporting requirements.

Qualifications

Required Qualifications for a Patient Placement Counselor 1:

• Bachelor’s Degree
• Completed certificate/degree program in addiction counseling or equivalent
• Minimum 2 years experience providing alcohol and drug counseling (supervised internship applies)
• Minimum 1 year experience in assessments for all levels of care
• Must be 18 or older
• CPR certification or obtain within 30 days (from American Heart Association or American Red Cross)
• Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage Outlook emails and calendars
• License from appropriate state: MN: LADC

Required Qualifications for a Patient Placement Counselor 2:

• Master’s Degree in behavioral health program
• Completed certificate/degree program in addiction counseling or equivalent
• Minimum 2 years experience providing alcohol and drug counseling (supervised internship applies)
• Minimum 1 year experience in assessments for all levels of care
• Must be 18 or older
• CPR certification or obtain within 30 days (from American Heart Association or American Red Cross)
• Proficiency with technology and computer skills to document in an electronic health record system, attend virtual meetings, and manage Outlook emails and calendars
• License from appropriate state: MN: LADC

Preferred Qualifications

• LMHC, LMFC, LCSW, LPC, LPCC or related field licensure