Clinic Client Services & Scheduling Coordinator

Hazelden Betty Ford Foundation; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health, Dental, Vision plans

Retirement savings plan with employer

Paid time-off

Tuition reimbursement

Job summary

The Hazelden Betty Ford Foundation is seeking an administrative services professional to coordinate and support daily clinic operations in New York. The role focuses on welcoming patients, managing admissions, and delivering excellent front-line customer service.

You will schedule services, handle financial arrangements for clients, and maintain efficient clinic operations with a friendly, professional demeanor. This is an on-site position within a nonprofit healthcare setting.

Qualifications

• High school diploma or equivalent
• 3 years administrative experience
• Familiarity with Microsoft Office
• Current CPR certification or must obtain within 30 days of hire (American Red Cross or American Heart Association)
• Must satisfactorily pass a state/license specific background check
• Vocational or technical training (2 years or more) preferred
• Prior experience with scheduling for health care preferred

Responsibilities

• Coordinate and implement the business and administrative functions for clients
• Provide overall customer service to clients, visitors, and administrative support to staff to assure efficient day-to-day operation of the clinic
• Provide scheduling and admission services and program information to prospective and current patients
• Maintain a welcoming, hospital reception area for visitors, clients, and staff to project a positive image and quality service
• Provide administrative duties to assure efficient operations of site clinic
• Manage financial arrangements for clients
• Maintain scheduling for mental health and medical services to facilitate an efficient, seamless process

Skills

Customer service

Scheduling

Education

High school diploma or equivalent

3 years administrative experience

Tools

Microsoft Office

Job description

The Hazelden Betty Ford Foundation is seeking an administrative services professional to coordinate and support daily clinic operations in New York. The role focuses on welcoming patients, managing admissions, and delivering excellent front-line customer service.

You will schedule services, handle financial arrangements for clients, and maintain efficient clinic operations with a friendly, professional demeanor. This is an on-site position within a nonprofit healthcare setting.