Admissions Navigator: Patient Pathway & Care Coordination

Hazelden Betty Ford Foundation; Rancho Mirage (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hazelden Betty Ford Foundation is seeking a pre-admission assessor in California to meet with qualified applicants face-to-face or by phone to determine diagnosis, facility and level of care.

You will manage questions from applicants, referents, families and other stakeholders during the pre-admission process, including education on treatment experiences and expectations, and provide referrals within Hazelden Betty Ford's system.

Qualifications

• Assessments to determine program appropriateness.
• Education on treatment experience and expectations for applicants.

Responsibilities

• Conduct assessments to determine program appropriateness and level of care.
• Create a client-focused experience for all clients/referents seeking services.
• Complete accurate and timely documentation in the EHR.
• Communicate timely and clearly with clinical team and others.
• Provide crisis management services to prevent emergencies.
• Communicate patient information to internal and external resources per policy and HIPAA.

Job description

Hazelden Betty Ford Foundation is seeking a pre-admission assessor in California to meet with qualified applicants face-to-face or by phone to determine diagnosis, facility and level of care.

You will manage questions from applicants, referents, families and other stakeholders during the pre-admission process, including education on treatment experiences and expectations, and provide referrals within Hazelden Betty Ford's system.