Admissions Navigator - Healthcare Intake

Advantage Behavioral Health LLC.; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Job summary

Advantage Behavioral Health LLC. is seeking an Admissions Coordinator to manage the admissions process, triage clients, and determine eligibility for admission to Victory Bay Recovery Center.

The role involves collaborating with multiple departments and ensuring referrals for ineligible clients to partnering centers. The position requires coordinating intake, maintaining communications with referral sources and families, and assisting with data management and training.

Qualifications

• High school diploma or equivalent required
• Associate’s Degree preferred

Responsibilities

• Facilitates the admissions process for new clients.
• Collaborates with Admissions Manager to determine financial/clinical eligibility for incoming admissions.
• Ensures all clients who are not eligible for admission are referred to a partnering treatment center.
• Screen clients according to criteria set forth by the company and reject or accept clients appropriately.
• Coordinates with Medical, Clinical, and Operations departments to facilitate admissions.
• Coordinates the referral and intake process with the appropriate staff.
• Assesses appropriate level of care based on pre-screen assessment and stated need and insurance.
• Executes follow up procedure for all non-converted admissions.
• Executes follow up procedure for all non-converted refer outs.
• Maintains communication with Outreach Coordinators for appropriate referral targets.
• Maintains communication with referral sources, families, patients, and staff.
• Assists with training new Admissions Coordinators and Patient Access Coordinator.
• Assists with Admissions/Outreach data management, including bed-board and referral spreadsheets.

Skills

Interpersonal skills

Communication

Customer service

Teamwork

Organizational skills

Adaptability

Decision making

Ethics

Self development

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office (Excel)

Microsoft Word

PowerPoint

Job description

Advantage Behavioral Health LLC. is seeking an Admissions Coordinator to manage the admissions process, triage clients, and determine eligibility for admission to Victory Bay Recovery Center.

The role involves collaborating with multiple departments and ensuring referrals for ineligible clients to partnering centers. The position requires coordinating intake, maintaining communications with referral sources and families, and assisting with data management and training.