Intake & Admissions Coordinator – Behavioral Health

Oceans Healthcare; Dayton (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, seeks an Intake Specialist to welcome patients and coordinate admissions. The role involves reviewing required information, supporting insurance and administrative details, and ensuring HIPAA compliance.

The Intake Specialist collaborates with referral sources, community members, patients, and internal teams to deliver accurate data collection and exceptional customer service, while maintaining confidentiality and quality care.

Qualifications

• High school diploma required; bachelor’s degree in behavioral health or LPN preferred.
• Intake, crisis management, behavioral health or chemical dependency experience preferred.

Responsibilities

• Processes admission requests from outside referral agencies and within the community.
• Reviews clinical packet for criteria aligned with facility capacity.
• Maintains understanding of admission and exclusion criteria and EMTALA.
• Ensures prior authorizations are obtained for admissions.
• Organizes patient information and presents a succinct clinical summary to admitting physician.
• Completes admission consents with patient upon arrival.

Skills

Time management

Communication skills

PC skills

De-escalation

Education

HS Diploma

Bachelor's or LPN preferred

Tools

MS Word

Excel

Teams

EHR system

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, seeks an Intake Specialist to welcome patients and coordinate admissions. The role involves reviewing required information, supporting insurance and administrative details, and ensuring HIPAA compliance.

The Intake Specialist collaborates with referral sources, community members, patients, and internal teams to deliver accurate data collection and exceptional customer service, while maintaining confidentiality and quality care.