Admissions Specialist: Behavioral Health Intake & Coordination

Oceans Healthcare, L.L.C.; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, is seeking an Intake Specialist to respond to admission inquiries and gather accurate clinical, financial, and administrative information. You will welcome patients, coordinate with referrals, and ensure HIPAA compliance while delivering compassionate care.

The role emphasizes admissions processing, effective communication, patient-focused service, and meticulous documentation to support exemplary patient care.

Responsibilities

• Admissions Process: Processes admission requests from outside agencies and community referrals, reviews clinical packets, ensures EMTALA compliance, and completes admission consents upon arrival.
• Communication: Maintains confidential, compliant, timely communication with leadership and across departments.
• Customer Focus: Interacts professionally with patients and families, anticipating and meeting needs.
• Documentation: Completes Admission documentation in electronic systems with accuracy and timeliness.

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, is seeking an Intake Specialist to respond to admission inquiries and gather accurate clinical, financial, and administrative information. You will welcome patients, coordinate with referrals, and ensure HIPAA compliance while delivering compassionate care.

The role emphasizes admissions processing, effective communication, patient-focused service, and meticulous documentation to support exemplary patient care.