Intake & Admissions Specialist

Advantage Behavioral Health LLC.; Marlton (NJ); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

The Victory Bay Recovery Center is seeking an Admissions Coordinator to ensure triage and evaluation of clients for admission eligibility and to refer ineligible clients to appropriate treatment centers.

Responsibilities include facilitating admissions, coordinating with Medical, Clinical, and Operations teams, and maintaining client confidentiality. Applicants should have strong communication, organization, and teamwork skills and be able to work flexible hours including evenings and weekends.

Formación

• High school diploma or equivalent required.
• Associate's degree preferred.
• 2-4 years' experience in a healthcare setting preferred.
• Experience with admissions, referrals, and coordinating between departments is a plus.
• Strong English communication skills.

Responsabilidades

• Essential Duties
• Facilitates the admissions process for new clients.
• Collaborates with Admissions Manager to determine financial/clinical eligibility for incoming admissions.
• Ensures all clients who are not eligible for admission are referred to a partnering treatment center.
• Screen clients according to criteria set forth by the company and reject or accept clients appropriately.
• Coordinates with Medical, Clinical, and Operations departments to facilitate admissions.
• Coordinates the referral and intake process with the appropriate staff.
• Assesses appropriate level of care based on pre-screen assessment and stated need and insurance.
• Executes follow up procedure for all non-converted admissions.
• Executes follow up procedure for all non-converted refer outs.
• Maintains communication with Outreach Coordinators for appropriate referral targets.
• Maintains communication with referral sources, families, patients, and staff.
• Assists with training new Admissions Coordinators and Patient Access Coordinator.
• Assists with Admissions/Outreach data management, including bed-board and referral spreadsheets.
• Maintain client confidentiality.
• On-Call/After-Hours Phone coverage and availability.
• Accept new tasks as they arise and constantly explore opportunities to grow within the organization.
• Additional Duties
• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.
• Interpersonal Relations
• Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Conocimientos

Interpersonal Skills

Customer Service

Organization Skills

Communication

Teamwork

Problem Solving

Educación

High school diploma or equivalent

Associate's Degree preferred

Herramientas

Microsoft Office

Electronic Health Records (EHR)

Phone Systems

Descripción del empleo

The Victory Bay Recovery Center is seeking an Admissions Coordinator to ensure triage and evaluation of clients for admission eligibility and to refer ineligible clients to appropriate treatment centers.

Responsibilities include facilitating admissions, coordinating with Medical, Clinical, and Operations teams, and maintaining client confidentiality. Applicants should have strong communication, organization, and teamwork skills and be able to work flexible hours including evenings and weekends.