Admissions Coordinator (part-time)

Spectrum Health Systems; Lowell (MA); On-site; USD 23,298 - 33,182; Part time

Job summary

Spectrum Health Systems is seeking a part-time position in Lowell, MA focused on customer service within their Inpatient Treatment Program. Responsibilities include conducting client intakes, managing the waiting area, and answering calls.

Candidates must have a high school diploma and preferably one year of experience in healthcare or customer service. Excellent communication and judgment skills are essential for success in this role.

Qualifications

• Minimum of a high school diploma or equivalent required.
• One year of experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.

Responsibilities

• Conduct intakes and complete admission paperwork.
• Ensure a safe environment by managing the waiting area.
• Answer incoming calls and direct callers appropriately.

Skills

Verbal communication

Social skills

Writing skills

Judgment

Education

High school diploma or equivalent

Job description

Job Location: Lowell, MA 01851
Position Type: Part Time
Education Level: High School
Salary Range: $20.50-$20.50 Hourly
Job Shift: Any
Job Category: Customer Service
Location: Lowell, MA – Inpatient Treatment Program
Pay rate: $20.50/hour
Available Schedules: Sunday-Monday 7:00am-3:30pm or 3:00pm-11:30pm; Friday-Saturday 7:00am-3:30pm or 3:00pm-11:30pm

Responsibilities

• Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
• Ensuring a safe and secure environment through effective management of the waiting area.
• Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.

Qualifications

• Must have a minimum of a high school diploma or equivalent.
• One year experience in a healthcare or customer service field preferred.
• Experience in substance abuse or mental health field preferred.
• Must have excellent verbal, social and writing skills.
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
• Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.