Admission Sales Representative

Charter College; Sandy (UT); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Paid time off

Tuition reimbursement

Flexible schedule

Job summary

Charter College in Sandy, Utah is seeking a full-time Admissions Representative responsible for managing prospective student inquiries via phone, email, and other channels. Candidates should have a strong background in sales and customer service, with excellent communication skills.

The role includes generating leads, conducting interviews, and meeting performance goals in a fast-paced environment. This non-exempt, hourly position offers an hourly rate of $28.85 and a variety of benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum of 2 years’ experience in a sales or service-related environment.
• Ability to manage high-volume calls and develop leads.
• Proficient in communication and multitasking.

Responsibilities

• Respond to all prospective student inquiries.
• Generate leads through various channels.
• Conduct admissions interviews and enroll qualified students.

Skills

Sales Experience

Customer Service

Communication Skills

Multitasking

Time Management

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Database Software

Remote Communication Tools

Job description

Admissions Representative (AR)

The Admissions Representative (AR) is responsible for responding to all prospective student inquiries received by the college, including telephone, direct mail, and internet leads. This role requires the ability to professionally and confidently manage high‑volume calls while building meaningful relationships with prospective students in a conversational, consultative manner.

In addition to handling inbound inquiries, the AR is responsible for generating personally developed leads through current students, referrals, and outside resources. A successful Admissions Representative can meet performance goals, multitask effectively, prioritize responsibilities, and communicate clearly both verbally and in writing. A critical component of this role is identifying and enrolling qualified students who are likely to successfully complete their programs.

Duties and Responsibilities

• Adhering strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
• Following all policies and procedures outlined in the Admissions Manual and established by the campus and/or company.
• Upholding the Admissions Code of Conduct.
• Participating in all required campus orientations.
• Managing a high volume of inbound and outbound calls in a fast‑paced environment.
• Building rapport with prospective students to identify educational and career opportunities.
• Using established phone scripts for inbound and outbound calls.
• Scheduling admissions interview appointments.
• Conducting admissions interviews by phone, in person, or via video.
• Enrolling qualified applicants.
• Conducting scheduled follow‑up with both enrolled and non‑enrolled prospects.
• Entering all tasks and notes into CampusVue daily.
• Tracking incomplete enrollment files to ensure deadlines are met.
• Monitoring and responding to email communications.
• Posting all appointments to the Outlook calendar.
• Attending all Admissions and staff meetings.
• Meeting required daily quotas for calls, appointments, and personally generated leads.
• Maintaining a clean and professional work environment.
• Dressing professionally in accordance with the Employee Manual.
• Performing other duties as assigned.

Qualifications and Skills

• Bachelor’s degree preferred.
• Minimum of 2 years’ experience in a sales or service‑related environment.
• Ability to work effectively in a fast‑paced, indoor sales center environment.
• Strong ability to work under pressure and respond with urgency to business and customer needs.
• Proven multitasking and prioritization skills.
• Excellent written and verbal communication skills.
• Working knowledge of remote communication tools and technologies.
• Proficiency in Microsoft Word, Excel, database software, and internet applications.
• Must be punctual, responsible, ethical, and a strong team player.

Schedule

• Full‑time position.
• Varied shifts:
  • Monday–Friday: 8:00 AM–5:00 PM, 9:00 AM–6:00 PM, or 11:00 AM–8:00 PM.
  • Saturday: 8:00 AM–5:00 PM.

Compensation

• Non‑Exempt, Hourly Position.
• $28.85 per hour

Benefits

• 401(k) with matching.
• Health, dental, and vision insurance.
• Disability insurance.
• Paid time off.
• Tuition reimbursement.
• Employee discount.
• Flexible schedule.

Additional Requirements

• Education: High school diploma or equivalent (required).
• Experience:
  • Inside Sales: 2 years (required).
  • Outbound Sales Calling: 2 years (required).
• Work Location: In‑person.

Charter College is an Equal Opportunity Employer and is committed to fostering diversity and inclusion.

This is a full‑time, non‑exempt position reporting to the Director of Admissions, Campus President, or Operations Manager.