Admissions Representative

HCI College; Fort Lauderdale (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

An educational institution in Fort Lauderdale seeks an Admissions Representative to engage with prospective students through calls and consultations. You will provide clear information about programs and guide them through the enrollment process while adhering to ethical standards. A high school diploma and strong communication skills are essential, with a preferred background in sales or customer service. The role requires making 100 outbound calls daily and completing necessary paperwork for admissions.

Qualifications

• Must have a high school Diploma or GED.
• Must have excellent communication skills.
• Sales background is preferred but not required.

Responsibilities

• Provide information to potential students regarding programs and entrance requirements.
• Conduct career planning sessions with candidates.
• Make 100 outbound calls to prospective students daily.
• Ensure accurate filing of all necessary paperwork.

Skills

Excellent communication

High energy level

Willingness to follow high ethical standards

Education

High school Diploma or GED

Job description

Description

Using inquiries furnished through advertising, Representative Generated Referrals, Admissions Representatives call potential students and conduct Career Consultations and arrange for them to visit the school. The Admissions Representative conducts a career planning session with each candidate for admission and presents clear and accurate information on the career, curriculum, adhering to our Admission Code of Ethics as well as completing all paperwork for the application/enrollment process. This position evaluates and resolves student inquiries, issues, and problems relating to the admissions process, and ensures that appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures, and legal requirements.

Essential Duties & Responsibilities

• Provide information to potential students regarding the programs, entrance requirements, curriculum, and academic standards.
• Make 100 outbound calls to prospective students daily.
• Follow up on and record all prospective student inquiries that fail to schedule a career planning session, fail to show for a career planning session, fail to enroll, or fail to start.
• Comply with governmental regulations, standards of accreditation, Admissions Department Policy and Code of Ethics as they relate to enrolling students and recruiting policies.
• Conduct a career planning session, wherein any reference to Financial Aid complies with the stated company policy.
• Provide campus tours to prospective students.
• Complete all required forms for enrollment, schedule the Financial Aid appointment, and follow up to ensure that Financial Aid packaging is complete.
• Develop and implement a plan for generating, on average four Representative referrals weekly from current and prospective students.
• Keep all required reports current and accurate.
• Attend Open Houses and other functions as required.
• Attend product knowledge training sessions as scheduled.
• Perform other duties and responsibilities as assigned.

Required

• High school Diploma or GED.
• A high energy level and a strong desire to succeed.
• A willingness to follow high ethical standards.
• Excellent communication.
• Additional Requirements:
• Ability to work a flexible schedule.

Preferred

• Sales Background.
• College Degree.
• Previous counseling, customer service or business experience either in or outside the education industry.
• Skills & Competencies.

Working Conditions & Physical Demands

The work is sedentary, typically employee sits comfortably to do the work. There may be some walking, standing, bending, and carrying of light items, such as paper, books, or notebooks. The work may require specific, but common, physical characteristics and abilities. Work is normally performed in a typical interior/office work environment that requires normal safety precautions.