Administrative Support & Records Specialist

Connecticut-Community-Care; Bristol (CT); On-site; USD 42,000 - 52,000; Full time

Job summary

Connecticut Community Care is seeking an office administrator to support general office tasks and ensure smooth day-to-day operations. You will maintain client records, process state paperwork, and assist with reports and communications.

The role requires strong organization, attention to detail, and proficiency with Microsoft Office. Fostering confidentiality and providing reliable support across the team are essential in this fast-paced environment.

Qualifications

• Two years of experience in an office environment performing similar tasks.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Familiarity with general office procedures and equipment (filing, scanning, faxing).
• Data entry experience required.
• Experience with Microsoft Office required; Excel proficiency is a plus.
• Ability to be flexible and shift priorities as needed.
• Ability to multitask in a fast-paced environment.
• Maintains confidentiality and discretion.

Responsibilities

• Maintains active and inactive client records, including scanning, uploading, filing, splitting and archiving records.
• Answers, screens and forwards incoming phone calls; promptly directs emergency calls to the appropriate party.
• Utilizes systems to maintain daily contact with state entities and ensure timely processing of paperwork.
• Prepares, maintains and updates assessment packets and communications as required by the State of Connecticut.
• Performs general office functions to support day-to-day operations.
• Processes monthly and quarterly reports generated by state agencies and portal systems.
• Provides intermittent telephone coverage and triages calls as needed.
• May coordinate outside translation services for Care Managers and consumers.

Skills

Microsoft Office

Data entry

Written & verbal communication

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Connecticut Community Care is seeking an office administrator to support general office tasks and ensure smooth day-to-day operations. You will maintain client records, process state paperwork, and assist with reports and communications.

The role requires strong organization, attention to detail, and proficiency with Microsoft Office. Fostering confidentiality and providing reliable support across the team are essential in this fast-paced environment.