Clinic Administrative Support Specialist

BHcare; Ansonia (CT); On-site; USD 38,000 - 47,000; Full time

Job summary

BHcare in Connecticut seeks an Administrative Support professional for our Clinic Valley program. This full-time role (37.5 hours/week) features a three-day schedule 8:30am-5pm and two days 11am-8pm, requiring excellent client service and organizational skills to help clinics run smoothly.

You will welcome clients, check-in, update records, schedule appointments, process payments, manage front-office tasks, and coordinate with teams across locations to deliver compassionate care.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of administrative, customer service, medical office, or related experience preferred.
• Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.
• Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
• Experience providing professional customer service while maintaining confidentiality and accuracy.

Responsibilities

• Welcome clients and visitors, manage check-in, update client information, and support a positive clinic experience.
• Schedule appointments, manage cancellations, backfill openings, and assist provider calendars.
• Maintain accurate client records, releases, and electronic health record (EHR) information.
• Process insurance information, collect co-pays and other payments, and assist with record requests.
• Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.
• Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.

Skills

Customer service

Organizational skills

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft 365

EHR systems

Job description

BHcare in Connecticut seeks an Administrative Support professional for our Clinic Valley program. This full-time role (37.5 hours/week) features a three-day schedule 8:30am-5pm and two days 11am-8pm, requiring excellent client service and organizational skills to help clinics run smoothly.

You will welcome clients, check-in, update records, schedule appointments, process payments, manage front-office tasks, and coordinate with teams across locations to deliver compassionate care.