Administrative Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Bethesda (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Walter Reed National Military Medical Center in Bethesda, MD is seeking an administrative specialist at the GS-07 level. The role involves working in a busy clinical setting, handling customer interactions by phone and in person, and preparing a variety of reports and correspondence using automated healthcare systems.

The position requires one year of specialized administrative experience and a qualified typist capable of 40 words per minute, with no education substitution allowed for experience.

Qualifications

• One year of specialized experience which includes working in an administrative setting; arranging meeting/conferences; interacting with customers/staff over the phone and in person; utilizing automated healthcare systems to generate a variety of correspondence and reports and/or update data.

Responsibilities

• Provide administrative support and interact with customers and staff in person and by phone.
• Arrange meetings and conferences as needed; generate reports and correspondence using automated healthcare systems.

Skills

Customer interaction

Typing speed 40 wpm

Administrative support

Tools

Automated healthcare systems

Job description

About the Position:

This position is located at Walter Reed National Military Medical Center in Bethesda, MD.

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience (GS-07):

One year of specialized experience which includes working in an administrative setting; arranging meeting/conferences; interacting with customers/staff over the phone and in person; utilizing automated healthcare systems to generate a variety of correspondence and reports and/or update data. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.