Medical Support Assistant (Office Automation)

US-Defense-Health-Agency; Augusta (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

US-Defense-Health-Agency at Eisenhower Army Medical Center, Fort Gordon, GA, is seeking a Medical Support Assistant (Office Automation). The role includes receptionist duties, patient check-in, basic clerical tasks, and records management to support clinical operations.

Applicants should have at least four years of education beyond high school and one year of specialized experience in patient intake and file maintenance.

Qualifications

• One year of specialized experience including greeting patients in person or telephonically.
• Ability to gather patient information to determine eligibility of care.
• Maintain files pertaining to patient treatments.

Responsibilities

• Act as receptionist and perform clerical duties at a Military Treatment Facility.
• Assist with recordkeeping and related office automation tasks.

Skills

Greeting patients

Telephone greeting

Recordkeeping

Education

Four years of education above high school

Job description

About the Position: This position serves as a Medical Support Assistant (Office Automation) at Eisenhower Army Medical Center Fort Gordon, GA. This position is responsible for performing a full range of receptionist, recordkeeping, and miscellaneous clerical duties within the Military Treatment Facility.

This is an open continuous announcement.

This is a Direct Hire Solicitation Who May Apply: US Citizens

In order to qualify, you must meet the Education and/or Experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes greeting patients in person or telephonically; gathering patient information to determine eligibility of care; maintaining files pertaining to patient treatments. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education:

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.