Medical Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Bethesda (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Walter Reed National Military Medical Center in Bethesda, MD, seeks a qualified administrative support specialist to support the Radiology department. The role involves greeting patients, handling calls, and coordinating data entry for patient records.

Candidates must have four years of education beyond high school and demonstrate a 40-word-per-minute typing speed. This Direct Hire solicitation emphasizes federal service experience and readiness to work in a fast-paced clinical setting.

Qualifications

• Experience may be paid or volunteer; resume must describe relevant experience.
• Transcript required if qualifying by education.
• Qualified typist able to type 40 words per minute with minimal errors.

Responsibilities

• Performing clerical or reception duties.
• Receiving patients in person or telephonically; coordinating schedules.
• Entering patient data into an automated system.

Skills

Typing 40 wpm

Education

Four years of education beyond high school

Job description

About the Position

This position is located at Walter Reed National Military Medical Center with the Director for Clinical Support, Department of Radiology, Diagnostic Radiology in Bethesda, MD.

Recruitment Type

This is a Direct Hire Solicitation (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Who May Apply

US Citizens

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience (One year)

• performing clerical or reception duties;
• receiving patients in person or telephonically; and
• entering patient data into an automated system.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Requirement

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.