Medical Support Assistant (Office Automation)

U.S. Department of Defense; Tacoma (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Department of Surgery at Madigan Army Medical Center in Tacoma, Washington is seeking a qualified candidate for a clinical support role. You will greet patients and visitors, schedule medical appointments, and operate automated medical systems to help ensure efficient patient flow.

Applicants must be a US citizen and meet either one year of specialized experience, or education as described, or a combination of education and experience that totals 100% of the requirements.

Qualifications

• One year of specialized experience greeting patients and visitors, scheduling medical appointments, and managing automated medical systems.
• Education: four years of education above high school in any accredited institution.
• Combination of education and experience may qualify if percentage requirements total 100%.

Skills

Greeting patients and visitors

Scheduling medical appointments

Managing automated medical systems

Education

Four years of education above high school

Job description

About the Position:

This position is located within the Department of Surgery, Audiology Services, at Madigan Army Medical Center in Tacoma, Washington.

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes greeting patients and visitors, scheduling medical appointments, and managing automated medical systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.