Administrative Support Assistant (Office Automation)

US Military Treatment Facilities under DHA; Robins Air Force Base (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

US Military Treatment Facilities under DHA at Robins Air Force Base, Georgia is seeking an administrative professional with strong typing and customer service skills. The role involves answering phones, scheduling appointments, and maintaining orderly files within a federal office setting.

Qualified candidates must have at least one year of specialized experience with office automation and demonstrated ability to address customer concerns.

Qualifications

• One year of specialized experience including using office automation equipment or software.
• Performing administrative functions such as answering phones, scheduling meetings or appointments, and maintaining files.
• Addressing customer issues or concerns.

Responsibilities

• Answering phones and directing inquiries.
• Scheduling meetings or appointments.
• Maintaining and organizing files and records.
• Addressing customer issues or concerns promptly and professionally.

Skills

Typing 40 wpm

Customer service

Phone support

Scheduling

Filing/Records management

Tools

Office suite (MS Office)

Job description

About the Position:

This position is located at 78th Medical Group at Robins Air Force Base, Houston County, Georgia. It is located near the city of Warner Robins, Georgia.

This is a Direct Hire Solicitation

Incentives MAY be authorized.

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

One year of specialized experience which includes utilizing office automation equipment or software; performing administrative functions such as answering phones, scheduling meetings or appointments, and maintaining files; and addressing customer issues or concerns. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-6).

AND Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.