Administrative Specialist, Logistics & Records

FedEx Group; Rock Island (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

Federal Express Corporation is seeking an on-site clerical support role to assist hub and station operations, handling records management and customer service to ensure timely delivery. The position involves data entry, reporting, and frontline resolution of customer inquiries in a fast-paced setting.

Ideal candidates will have a High School Diploma or GED, strong MS Office skills, and the ability to multitask while maintaining accuracy. Preload sort and a 12-week max length may apply.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in MS Office software and data entry.
• Ability to manage multiple tasks in a fast-paced environment with high accuracy.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Reviews and enters data in various systems to support functional area.
• Compiles data and prepares reports for management review.
• Acts as frontline customer service to resolve inquiries and issues.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking an on-site clerical support role to assist hub and station operations, handling records management and customer service to ensure timely delivery. The position involves data entry, reporting, and frontline resolution of customer inquiries in a fast-paced setting.

Ideal candidates will have a High School Diploma or GED, strong MS Office skills, and the ability to multitask while maintaining accuracy. Preload sort and a 12-week max length may apply.