In-Office Administrative Specialist II - Eligibility

State of South Carolina; Anderson (SC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vacation leave

Sick leave

State retirement plan

Job summary

State of South Carolina's Department of Health and Human Services, Localized Eligibility Processing in Anderson County, seeks an Administrative Specialist II to assist eligibility staff and improve case processing. This in-office position emphasizes accuracy, customer service, and reliability.

You will screen applications, route referrals, and manage daily mail and faxes using OnBase, contributing to efficient service for South Carolinians.

Qualifications

• High school diploma required; related clerical experience may substitute.
• Ability to screen applications, answer questions and resolve problems.
• Proven customer service skills and reliability.

Responsibilities

• Assist clients in person or by phone; screen applicants and refer as needed.
• Provide administrative support to eligibility staff to improve case processing.
• Manage mail, faxes, and document scanning into OnBase with correct county information.
• Maintain supply inventory and prepare reports; handle daily mail distribution.
• Attend meetings and training; perform other duties as assigned.

Skills

Customer service

Time management

Communication

Education

High school diploma

Tools

OnBase

Job description

State of South Carolina's Department of Health and Human Services, Localized Eligibility Processing in Anderson County, seeks an Administrative Specialist II to assist eligibility staff and improve case processing. This in-office position emphasizes accuracy, customer service, and reliability.

You will screen applications, route referrals, and manage daily mail and faxes using OnBase, contributing to efficient service for South Carolinians.