Administrative Specialist & Billing Coordinator

Liquid Brand; Baltimore (MD); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Liquid Environmental Solutions in Baltimore, MD is seeking a detail-oriented Office Administrator to support billing, paperwork, and customer service within a multi-department team.

You will prepare daily route summaries, review and approve work orders, manage invoices, and maintain filing systems across locations while assisting CRM updates. Strong MS Office skills and 2+ years of office experience are required.

Qualifications

• Two (2+) years of experience in general office functions.
• High school diploma or equivalent required.
• Billing experience is strongly preferred.

Responsabilités

• Prepare daily route summaries and manifests for FST Team prior to on-duty time.
• Review and approve daily work orders in the Transportation Supervisor Portal and any customer specific portals as may be required.
• Review daily FST paperwork including service location profiles, work completion forms and manifest for completeness.
• Assure customer signatures are captured where required.
• Properly scan and file paperwork for billing submittal.
• Manage paperwork submittal for remote locations as required.
• Verify customer check-in/out where required for services.
• Post daily work orders and billing for industrial segment.
• Create credit memos as needed to correct billing errors.
• Create and submit CRM change requests for any account updates required.
• Maintain waste hauling and disposal permits.
• Maintain adequate inventory of supplies to support the team including PPE, tools, equipment, office supplies, and manifests.
• Create purchase orders for supplies, services, and disposal.
• Process invoices.
• Maintain data and reporting as required.
• Answer incoming phone calls, emails, and support the customer service process.
• Compose professional office and company-wide communications.
• Provide excellent customer service and communicate courteously and professionally with fellow team members, management, clients, and vendors.
• Work cooperatively with managers and peers across multiple departments and locations.
• Maintain and accurate and complete paper and electronic filing system.
• Provide guidance and assistance to personnel in office needs.
• Research as needed on behalf of customers, auditors, regulatory agencies, and management.
• Accept COD payments and process them correctly when needed.
• Lead by example in abiding by all regulations, policies, work procedures, and instructions.
• Demonstrate cooperation with all safety rules and use all appropriate safety equipment.

Connaissances

Team player

Communication

Deadline management

Attention to detail

Interpersonal skills

Analytical mindset

Formation

High school diploma or equivalent

2+ years office experience

Outils

Microsoft Access

Microsoft PowerPoint

Microsoft Outlook

Microsoft Excel

Description du poste

Liquid Environmental Solutions in Baltimore, MD is seeking a detail-oriented Office Administrator to support billing, paperwork, and customer service within a multi-department team.

You will prepare daily route summaries, review and approve work orders, manage invoices, and maintain filing systems across locations while assisting CRM updates. Strong MS Office skills and 2+ years of office experience are required.