Site & Facilities Services Administrator

Liquid Env Solutions of Texas; Irving (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Liquid Environmental Solutions is seeking a Site & Facility Services Administrator to support billing, portal invoicing, and customer account maintenance within a centralized admin model. This hourly role liaises between corporate and branch operations, ensuring accurate invoicing and efficient workflow.

The ideal candidate is adaptable, data-driven, and comfortable using multiple business systems. Must excel at detail orientation and cross-team coordination across departments.

Qualifications

• Advanced Microsoft Excel skills.
• Strong written and verbal communication.
• Excellent organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Strong analytical and problem-solving capabilities.
• Able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Review, validate, and process customer invoices.
• Investigate billing discrepancies and resolve exceptions.
• Support contract pricing administration and revenue validation.
• Coordinate with branches to obtain documentation for invoicing.
• Submit invoices through customer portals and maintain portal data.
• Reconcile invoice activity and resolve portal exceptions and rejections.
• Create and maintain customer account records and handle setup requests.
• Coordinate administrative workflows between branches and corporate departments.
• Support collections, cash application, and customer service as needed.
• Develop and distribute recurring operational reports and validate data.

Skills

Excel

Communication

Organization

Independent work

Analytical thinking

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Job description

Position Description

The Site & Facility Services Administrator supports the integration and ongoing administration of Liquid Environmental Solutions' Site & Facility Services operating companies through a centralized administrative support model. This role serves as a primary liaison between corporate departments and local branch operations, providing support across billing, purchase order administration, portal invoicing, customer account maintenance, reporting, collections support, and operational coordination.

Position Overview

The ideal candidate is highly adaptable, self-directed, and comfortable working across multiple business systems while managing competing priorities. This position requires strong analytical skills, exceptional attention to detail, sound judgment, and the ability to build productive relationships with both corporate and field personnel.

This is an hourly position reporting directly to the Director of Revenue Operations.

Essential Functions

Billing & Revenue Operations

• Review, validate, and process customer invoices.
• Investigate billing discrepancies and resolve exceptions.
• Support contract pricing administration and revenue validation activities.
• Coordinate with branch personnel to obtain missing documentation required for invoicing.
• Monitor billing workflows and ensure timely invoice completion.

Customer PO & Portal Administration

• Manage customer purchase orders and customer-specific billing requirements.
• Submit invoices through customer accounts payable portals.
• Maintain portal account information and troubleshoot submission issues.
• Reconcile invoice activity and resolve portal exceptions and rejections.

Account Maintenance & Administrative Support

• Create and maintain customer account records.
• Process customer setup requests and account changes.
• Coordinate administrative workflows between branch locations and corporate departments.
• Support collections, cash application, and customer service activities as business needs dictate.

Reporting & Business Support

• Research issues using reporting tools and operational systems.
• Develop and distribute recurring operational reports.
• Validate system data and investigate discrepancies.
• Support special projects, integrations, and process improvement initiatives.
• Assist with standardization of processes across acquired businesses.

Relationship Management

• Serve as a trusted liaison between corporate functions and branch operations.
• Build and maintain positive working relationships with branch personnel.
• Balance operational needs with company policies and objectives.
• Exercise sound judgment in support of corporate interests while maintaining effective local partnerships.

Knowledge and Skills

• Advanced Microsoft Excel skills.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a fast‑paced environment.

Education and Experience

• High school diploma or equivalent required.
• Associate's or Bachelor's degree preferred.
• Three or more years of experience in billing, administration, revenue operations, customer support, or related business functions.

Working Environment

• There are no special physical requirements for this position.
• General office conditions
• Some light lifting and bending
• Periods of sitting
• Occasional travel (approximately 10%)

This job description in no way states of implies these are the only duties to be performed by the employee incumbent in the position.Employees will be required to follow any other legal or ethical job-related duties requested by any person authorized to give instructions or assignments.A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.

This document does not create an employment contract, implied or otherwise.Liquid Environmental Solutions has an “at will” relationship with team members.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.