Administrative Specialist

greenPAWSchicago; Chicago (IL); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Optional benefits after 30 days

Illinois Secure Choice IRA

Aflac supplemental insurance options

Job summary

A growing pet care company in Chicago is seeking a detail-oriented Administrative Specialist to join their team. This hands-on role involves supporting daily operations, client communication, and scheduling. The ideal candidate will have prior experience in administrative tasks, strong attention to detail, and proficiency with Google Docs and Sheets. This position also requires flexibility for extended hours and participation in on-call coverage. Opportunities for benefits exist after 30 days.

Qualifications

• Prior administrative or operations experience in a small business environment.
• Strong attention to detail and accurate data entry skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Respond to client inquiries and billing questions.
• Support onboarding of new clients, including virtual and in-home meet-and-greets.
• Communicate with field staff regarding schedule changes.
• Provide general office and administrative support.

Skills

Excellent phone skills

Email communication

Business writing skills

Attention to detail

Multitasking

Proficiency with Google Docs

Proficiency with Google Sheets

Job description

Overview

We are a fast-growing Chicago-based pet care company seeking a detail-oriented Administrative Specialist to join our Roscoe Village office team. This is a hands-on, fast-paced role supporting daily operations, client communication, and scheduling for a large team of field professionals.

The ideal candidate is organized, calm under pressure, and takes pride in accuracy and follow-through. You will work closely with the office team to coordinate schedules, assist clients, manage administrative tasks, and help ensure a smooth experience for both clients and staff. If you enjoy problem-solving, staying organized, and contributing meaningfully to a growing business, this role offers the opportunity to make a real impact every day.

Location & Schedule

• Based in Roscoe Village
• Must live within 10 miles of Belmont & Damen and have your own car
• Monday–Friday, 9:00am–5:00pm
• Participation in rotating evening, weekend, and holiday on-call coverage required
• Occasional extended hours during peak-demand periods

Key Responsibilities

• Respond to client inquiries and billing questions
• Support onboarding of new clients, including virtual and in-home meet-and-greets
• Communicate with field staff regarding schedule changes
• General office and administrative support

Requirements

• Prior administrative or operations experience in a small business environment
• Excellent phone, email, and business writing skills
• Strong attention to detail and accurate data entry skills
• Ability to multitask and prioritize effectively
• Proficiency with Google Docs and Google Sheets; comfort learning new software
• Minimum typing speed of 25 WPM (30+ preferred)
• Salary: $32,000–$40,000 annually, depending on experience
• Optional benefits after 30 days, including Illinois Secure Choice IRA and Aflac supplemental insurance options