Administrative Services & Programs Coordinator

The University of Iowa; Iowa City (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fringe benefits

On-campus work

Job summary

The University of Iowa is seeking an Administrative Services Coordinator to support the UI REACH program within the College of Education. This role reports to the director and coordinates office procedures, data management, and CMS activities, including Salesforce liaison and stakeholder communications.

Responsibilities include staff training, procurement workflow, and serving as the front-line liaison to students, families, and the public while maintaining policy-compliant processes.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience is required.
• 1–3 years of administrative support, office management or related experience.
• Proficiency with Microsoft Office; comfortable with data entry and reporting.
• Experience with and/or interest in interacting with persons with disabilities.
• Supervisory experience in assigning work and evaluating workflow.
• Ability to collect, synthesize and manage data for the improvement of office systems.
• Excellent oral and written communication skills.

Responsibilities

• Serve as office manager for the UI REACH program.
• Provide support to the director and administrators; monitor and coordinate office activities and administrative work processes.
• Provide training and support to UI REACH staff, students, families and other stakeholders as needed.
• Responsible for workflow functions related to procurement cards, trip creation staff, Fleet Services requests for employees.
• Liaison from UI REACH to University Shared Services and HR transactions and I 9 HUB.
• Responsible for understanding policies and procedures related to cash handling and to ensuring that these policies and procedures are followed.
• Develop and revise departmental informational materials for distribution.
• Maintain content management system (currently Salesforce) including acting as liaison to the vendor, training staff on using the CMS, running reports, and entering data as required.
• Coordinate communication as the front-line liaison with, students, families, and the general public regarding inquiries and requests, requiring discretion and independent judgment.
• Coordinate and manage mass communication to stakeholders.

Skills

Administrative support

Office management

Microsoft Office

Communications

Data management

Supervisory experience

Disability engagement

Education

Bachelor’s degree

Tools

Salesforce

Dispatch

Maui

Icon

Maxient

Job description

The University of Iowa is seeking an Administrative Services Coordinator to support the UI REACH program within the College of Education. This role reports to the director and coordinates office procedures, data management, and CMS activities, including Salesforce liaison and stakeholder communications.

Responsibilities include staff training, procurement workflow, and serving as the front-line liaison to students, families, and the public while maintaining policy-compliant processes.