Program Admin & Front-Line Liaison - UI REACH

University of Iowa; Iowa City (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Retirement plans

Job summary

The University of Iowa is seeking an Administrative Services Coordinator for the UI REACH program in the College of Education. This role provides administrative support to the director and administrators, coordinates office procedures, content management systems, and workflows, and serves as the front-line liaison to students, staff, families and the public.

Responsibilities include office management, staff training, procurement workflows, CMS management (Salesforce), data reporting, and mass

Qualifications

• Bachelor’s degree or equivalent combination of education and experience is required.
• 1–3 years in administrative support, office management or related experience.
• Proficiency in Microsoft Office and data handling.
• Experience interacting with persons with disabilities is preferred.
• Supervisory experience in assigning work and evaluating workflow.
• Strong written and oral communications skills.

Responsibilities

• Serve as office manager for the UI REACH program.
• Support the director and administrators; monitor and coordinate office activities and workflows.
• Provide training and support to staff, students, families and stakeholders as needed.
• Manage workflow related to procurement cards, travel, and Fleet Services requests.
• Liaison to University Shared Services, HR transactions and I-9 hub.
• Understand and enforce cash handling policies and procedures.
• Develop and revise departmental informational materials for distribution.
• Maintain Salesforce CMS; liaison with vendor, train staff, run reports, enter data.
• Coordinate frontline communication with students, families and the public, using discretion and judgment.
• Coordinate and manage mass communications to stakeholders.

Skills

Administrative support

Office management

Microsoft Office

Data collection/analysis

Effective communication

Supervisory experience

Disability awareness

Education

Bachelor's degree

Tools

Salesforce

Dispatch

Maui

Icon

Maxient

Job description

The University of Iowa is seeking an Administrative Services Coordinator for the UI REACH program in the College of Education. This role provides administrative support to the director and administrators, coordinates office procedures, content management systems, and workflows, and serves as the front-line liaison to students, staff, families and the public.

Responsibilities include office management, staff training, procurement workflows, CMS management (Salesforce), data reporting, and mass