Administrative Services Coordinator

University of Iowa; Iowa City (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Retirement plans

Job summary

The University of Iowa is seeking an Administrative Services Coordinator for the UI REACH program in the College of Education. This role provides administrative support to the director and administrators, coordinates office procedures, content management systems, and workflows, and serves as the front-line liaison to students, staff, families and the public.

Responsibilities include office management, staff training, procurement workflows, CMS management (Salesforce), data reporting, and mass

Qualifications

• Bachelor’s degree or equivalent combination of education and experience is required.
• 1–3 years in administrative support, office management or related experience.
• Proficiency in Microsoft Office and data handling.
• Experience interacting with persons with disabilities is preferred.
• Supervisory experience in assigning work and evaluating workflow.
• Strong written and oral communications skills.

Responsibilities

• Serve as office manager for the UI REACH program.
• Support the director and administrators; monitor and coordinate office activities and workflows.
• Provide training and support to staff, students, families and stakeholders as needed.
• Manage workflow related to procurement cards, travel, and Fleet Services requests.
• Liaison to University Shared Services, HR transactions and I-9 hub.
• Understand and enforce cash handling policies and procedures.
• Develop and revise departmental informational materials for distribution.
• Maintain Salesforce CMS; liaison with vendor, train staff, run reports, enter data.
• Coordinate frontline communication with students, families and the public, using discretion and judgment.
• Coordinate and manage mass communications to stakeholders.

Skills

Administrative support

Office management

Microsoft Office

Data collection/analysis

Effective communication

Supervisory experience

Disability awareness

Education

Bachelor's degree

Tools

Salesforce

Dispatch

Maui

Icon

Maxient

Job description

The Administrative Services Coordinator will coordinate administrative operations for the UI REACH program in the College of Education. Provide support to director and administrators and coordinate office procedures, processes, content management systems, and workflow. The Administrative Services Coordinator coordinates the front-line liaison position from UI REACH to its constituents, including UI REACH students, staff, faculty, families, and the public.

This is a full-time specified term appointment with the possibility for renewal at the end of the term.

Specific Job Duties And Tasks

• Serve as office manager for the UI REACH program.
• Provide support to the director and administrators; monitor and coordinate office activities and administrative work processes.
• Provide training and support to UIR staff, students, families and other stakeholders as needed.
• Responsible for workflow functions related to procurement cards, trip creation staff, Fleet Services requests for employees.
• Liaison from UI REACH to University Shared Services and HR transactions and I 9 HUB.
• Responsible for understanding policies and procedures related to cash handling and to ensuring that these policies and procedures are followed.
• Develop and revise departmental informational materials for distribution.
• Maintain content management system (currently Salesforce) including acting as liaison to the vendor, training staff on using the CMS, running reports, and entering data as required.
• Coordinate communication as the front-line liaison with, students, families, and the general public regarding inquiries and requests, requiring discretion and independent judgment.
• Coordinate and manage mass communication to stakeholders.

About University UI Reach

UI REACH (Realizing Educational and Career Hopes) is nested in the UI College of Education and is a comprehensive transition program for college-age studentswith intellectual, cognitive, and learning disabilities. UI REACH offers an integrated college experience in a caring and structured environment. Academics, career and transition, social growth, and campus life are areas of focus. UI REACH is a four-year program with early graduation options.

Education Required

• A Bachelor’s degree or an equivalent combination of education and experience is required.

Required Qualifications

• Experience in an administrative support role, office management or other related experience. Typical experience is 1- 3 years.
• Proficiency in computer software applications in the Microsoft Office suite.
• Experience with and/or interest in interacting with persons with disabilities.
• Supervisory experience in assigning work and evaluating work flow.
• Ability to collect, synthesize and manage data for the improvement of office systems.
• Excellent oral and written communications skills; ability to effectively transmit, receive, and interpret ideas, information, and needs through appropriate communication methods and behaviors at a working proficiency level.

Desired Qualifications

• Experience with Content Management Systems, such as SalesForce.
• Experience with UI software systems such as Dispatch, Maui, Icon, and Maxient.
• Experience assisting persons with disabilities and their families in the workplace and/or in community settings.

Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. 5 professional references will be requested at a later step in the recruitment process.

For questions, contact Alex Schutman at [e-mail]

Benefits Highlights

• Regular salaried position. Pay level 2B. Located in Iowa City, Iowa.
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
• For more information about Why Iowa? Click here.

About Iowa

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

• Classification Title: Admin Services Coordinator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 2B

Contact Information

• Organization: College of Education
• Contact Name: Alex Schutman
• Contact Email: [e-mail]