Administrative Program Assistant — Detail-Driven Office Ops

Travel Security Careers; Westville (IL); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Westville, IL seeks a Program Assistant to provide administrative and program support to TSA managers and employees. The role includes coordinating daily office activities, maintaining records, preparing reports, and scheduling meetings.

The position requires strong organization, communication, and data-tracking skills, with responsibilities spanning payroll, finance, HR, and scheduling.

Qualifications

• Experience providing administrative or program support in a busy office
• Experience preparing reports, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, human resources, or scheduling
• Making recommendations based on administrative findings or reports
• Using office software to organize information and support multiple assignments

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Communication

Data entry

MS Office

Records management

Calendar coordination

Customer service

Attention to detail

Discretion

Job description

Transportation Security Administration, Department of Homeland Security in Westville, IL seeks a Program Assistant to provide administrative and program support to TSA managers and employees. The role includes coordinating daily office activities, maintaining records, preparing reports, and scheduling meetings.

The position requires strong organization, communication, and data-tracking skills, with responsibilities spanning payroll, finance, HR, and scheduling.