Federal Program Assistant — Admin & Operations Support

Transportation Security Careers; Wilmette (IL); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Federal benefits

Flexible spending accounts

Thrift Savings Plan

Job summary

Transportation Security Administration, Department of Homeland Security, based in Wilmette, IL, is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, and scheduling. The role emphasizes accuracy, multi-tasking, and clear communication across teams.

Responsibilities include maintaining records, preparing materials, coordinating meetings, and assisting with finance, HR, payroll, and other program areas as needed.

Qualifications

• Specialized administrative or program support experience in a busy office.
• Experience preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, HR, or scheduling functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, HR, scheduling, payroll, or other program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with procedures.

Skills

Organization and attention to detail

Written and verbal communication

Data entry, tracking, and basic分析

Records and document management

Calendar, meeting, and deadline coord.

Customer service and professional沟通

Ability to manage several assignments

Discretion with sensitive information

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security, based in Wilmette, IL, is seeking Program Assistants to support managers and staff with administrative coordination, data tracking, and scheduling. The role emphasizes accuracy, multi-tasking, and clear communication across teams.

Responsibilities include maintaining records, preparing materials, coordinating meetings, and assisting with finance, HR, payroll, and other program areas as needed.