Administrative Professional: Growth, Training & Benefits

Critter Control; Tennessee; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation and holidays

Employee discounts

Industry-leading training program

Job summary

Northwest Exterminating seeks an Administrative Professional in Tennessee to serve as the critical link between customers and service teams. You will manage calls and emails, document accounts, and help organize monthly service routes, ensuring accurate schedules and smooth operations.

Ideal candidates have a high school diploma, are 18+, and proficient with Word, Excel, and PowerPoint. The role offers comprehensive benefits, paid time off, and opportunities for growth within a respected

Qualifications

• High School Diploma or equivalent required.
• No experience necessary, 18+ years old.
• Proficiency with Microsoft Office tools (Word/Excel/PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers to meet their needs.

Skills

Customer service

Communication

Organization

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Northwest Exterminating seeks an Administrative Professional in Tennessee to serve as the critical link between customers and service teams. You will manage calls and emails, document accounts, and help organize monthly service routes, ensuring accurate schedules and smooth operations.

Ideal candidates have a high school diploma, are 18+, and proficient with Word, Excel, and PowerPoint. The role offers comprehensive benefits, paid time off, and opportunities for growth within a respected