Administrative Professional — Growth, Training & Benefits

Northwest Exterminating; Murfreesboro (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Company match

Stock purchase plan

Paid time off

Employee discounts

Training program

Job summary

Northwest Exterminating is seeking an Administrative Professional in Murfreesboro, TN to be the crucial link between customers and service teams. You will manage calls and emails, document accounts, and help organize monthly service routes, ensuring a smooth operation.

Ideal candidates will have a high school diploma, no experience required, and proficiency in Word, Excel, and PowerPoint. The role offers growth, comprehensive benefits, and a company-focused culture that values teamwork.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Communication

Multitasking

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Northwest Exterminating is seeking an Administrative Professional in Murfreesboro, TN to be the crucial link between customers and service teams. You will manage calls and emails, document accounts, and help organize monthly service routes, ensuring a smooth operation.

Ideal candidates will have a high school diploma, no experience required, and proficiency in Word, Excel, and PowerPoint. The role offers growth, comprehensive benefits, and a company-focused culture that values teamwork.