Administrative Pro — Growth, Training & Impact

Rollins, Inc.; Murfreesboro (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation, holidays, and sickleave

Employee discounts

Quality training program

Job summary

Northwest Exterminating in Murfreesboro, TN is seeking an Administrative Professional to be the crucial link between customers and service teams, supporting daily operations and communications.

You will manage calls, organize paperwork, and coordinate routes for field staff in a dynamic pest-control environment. The role emphasizes teamwork, accuracy, and a customer-first mindset, with extensive training and growth potential.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Microsoft Office

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Job description

Northwest Exterminating in Murfreesboro, TN is seeking an Administrative Professional to be the crucial link between customers and service teams, supporting daily operations and communications.

You will manage calls, organize paperwork, and coordinate routes for field staff in a dynamic pest-control environment. The role emphasizes teamwork, accuracy, and a customer-first mindset, with extensive training and growth potential.