Administrative Professional: Growth, Support & Impact

Rollins, Inc.; Cleveland (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation, holidays, and sick lea

Employee discounts

Quality training program

Job summary

Northwest Exterminating in Cleveland, TN is seeking an Administrative Professional to be the critical link between customers and service teams. You’ll manage inbound calls and emails, help with payments and scheduling, and keep customer records accurate to support smooth operations.

With no experience required, you’ll join a team that values reliability, organization, and clear communication. The role offers competitive hourly pay and a robust benefits package including 401(k) with company match

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating in Cleveland, TN is seeking an Administrative Professional to be the critical link between customers and service teams. You’ll manage inbound calls and emails, help with payments and scheduling, and keep customer records accurate to support smooth operations.

With no experience required, you’ll join a team that values reliability, organization, and clear communication. The role offers competitive hourly pay and a robust benefits package including 401(k) with company match