Administrative Professional — Customer Care & Scheduling

Northwest Exterminating Co., LLC; Town of Florida (NY); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Paid vacation

Paid holidays

Sick leave

Employee discounts

Training program

Job summary

Northwest Exterminating Co., LLC is hiring an Administrative Professional in a full-time role in New York. You will manage calls and emails, document accounts, and coordinate monthly service routes while serving customers and supporting team colleagues.

We offer a competitive starting hourly pay of $17, comprehensive benefits, 401(k) with company match, paid time off, and employee discounts. Join a team focused on growth, community service, and excellent customer care.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Microsoft Office

Education

High School Diploma or equivalent

Job description

Northwest Exterminating Co., LLC is hiring an Administrative Professional in a full-time role in New York. You will manage calls and emails, document accounts, and coordinate monthly service routes while serving customers and supporting team colleagues.

We offer a competitive starting hourly pay of $17, comprehensive benefits, 401(k) with company match, paid time off, and employee discounts. Join a team focused on growth, community service, and excellent customer care.