Administrative Coordinator for Customer Experience

Trutech Inc; Murfreesboro (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Sick leave

Job summary

Northwest Exterminating is seeking an Administrative Professional to serve as the key link between customers and service teams. You will manage calls, appointments, and documentation while supporting route planning and cross-functional collaboration.

No prior experience is required beyond a high school diploma, and candidates must be 18 or older. The company offers competitive pay, comprehensive benefits, and strong training in a supportive, community-focused environment.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary for this role.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

Responsibilities

• Handle inbound calls and emails from customers, assisting with payments, scheduling, and conflicts.
• Document customer accounts accurately and ensure paperwork is complete.
• Coordinate and prepare monthly service routes for professionals, ensuring schedules are correct and ready to go.
• Contribute to additional tasks and projects to support the team as needed.
• Collaborate with internal teams (administrative, sales, service professionals, management) to ensure top-tier service.

Skills

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating is seeking an Administrative Professional to serve as the key link between customers and service teams. You will manage calls, appointments, and documentation while supporting route planning and cross-functional collaboration.

No prior experience is required beyond a high school diploma, and candidates must be 18 or older. The company offers competitive pay, comprehensive benefits, and strong training in a supportive, community-focused environment.