Administrative Processing Assistant — Independent Living Programs

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance options

Paid vacation, sick, and community­-s​

Paid parental leave

Job summary

The North Carolina Department of Health and Human Services, Division of Blind Services, seeks a Processing Assistant to provide secretarial support for the Independent Living Rehabilitation Program under the Area Rehabilitation Supervisor. The role focuses on timely, accurate communication and coordination with program staff, providers, and consumers.

Responsibilities include handling phone, mail, and in-person communications, maintaining information flow, and applying strong customer-service

Qualifications

• Ability to perform general office tasks and customer service
• Experience with general office equipment
• Proficient computer skills and customer service

Responsibilities

• Provide secretarial support for the Independent Living Rehabilitation Program.
• Coordinate communication between IL program counselors, Mini-Center Contractual Teachers, and vendors.
• Maintain contact by phone, mail, and in person with Medical Providers, vendors, Contractual Teachers and consumers.
• Assist counselors in emergencies and maintain professional discretion.

Skills

General office equipment

Proficient computer skills

Customer service

Job description

The North Carolina Department of Health and Human Services, Division of Blind Services, seeks a Processing Assistant to provide secretarial support for the Independent Living Rehabilitation Program under the Area Rehabilitation Supervisor. The role focuses on timely, accurate communication and coordination with program staff, providers, and consumers.

Responsibilities include handling phone, mail, and in-person communications, maintaining information flow, and applying strong customer-service