Administrative Office Receptionist

Associa; Fort Myers (FL); On-site; USD 29,000 - 38,000; Full time

Job summary

Associa is seeking an Administrative Office Receptionist to join our team in the United States. The ideal candidate will have a friendly, easy-going personality and strong customer service skills to interact with residents and team members.

This entry-level role handles day-to-day activities, including phones, mail, data entry, and basic support for the AR department, while contributing to a positive, team-focused work environment.

Qualifications

• Minimum one year experience in a professional office.
• Strong verbal and written communication skills.
• Proficient in MS Office and basic data entry.

Responsibilities

• Answer multi-line phone system and route calls.
• Receive, sort and distribute mail and deliveries.
• Provide information in-person, over the phone and via email.

Skills

Customer service

Communication

Multi-tasking

Team player

Education

High school diploma or equivalent

Tools

Outlook

Excel

Word

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

We are seeking an Administrative Office Receptionist to join our team. The ideal candidate will have a friendly easy-going personality, a customer-oriented approach is essential. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work independently and as part of a team.

Entry-level position responsible for day-to-day activities such as:

• Handle multi-line phone, screen, assist and forward incoming phone calls.
• Receive, sort and distribute daily mail/deliveries.
• Provide accurate information in-person and via phone/email.
• Data input, including notations, scanning & uploading documents.
• Assist AR department with estoppel verification, coupon ordering, billing and payment questions.
• Maintain operations by following policies and procedures
• Ability to handle large number of tasks at one time while wearing multiple hats.
• Ability to communicate well orally and in writing.
• Consistently creating a positive work environment by being team-oriented and client focused.

Requirements

Qualifications:

• Minimum one (1) year experience in professional office required.
• Dependable and reliable able to work scheduled hours.
• Must be detail-oriented with ability to multi-task, handle multiple priorities and workflow.
• Proficient in English, with excellent verbal and written communications.
• Able to work independently as well as in team environment.
• Proficient in computer skills including Outlook, Excel and Word required.
• High school diploma or equivalent.
• Community Management office knowledge a plus but not required.

Resume With Job History Required.

Equal opportunity employer, Drug free workplace, Background check required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.