Administrative & Member Services Coordinator (Part-Time)

Massachusetts NAHRO; Dedham (MA); On-site; USD 41,328 - 48,216; Part time

Benefits offered by this job

Flexible schedule

Retirement plan

Professional development opportunities

Job summary

A nonprofit organization seeks an Administrative Assistant to support daily operations and enhance member experience. This part-time role involves ensuring smooth office functions, managing member inquiries, and providing comprehensive administrative support. The ideal candidate should possess strong organizational and communication skills, experience in customer service, and proficiency with software tools. The position offers a rate of $30 to $35 per hour for 21 to 25 hours a week, along with flexible scheduling and benefits.

Qualifications

• Minimum two years of professional office experience in customer service, member relations, or housing authority.
• Exceptional interpersonal and communication skills.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Support day-to-day operations of MassNAHRO and ensure high-quality member experiences.
• Maintain organized filing systems and manage office inventory.
• Respond to member inquiries and manage membership records.

Skills

Organizational skills

Communication skills

Customer service

Proficiency in Microsoft Office

Team collaboration

Education

Associate or bachelor's degree in business, communications, or related field

Tools

YourMembership

Online email platforms (Gmail, Outlook, Constant Contact)

Job description

A nonprofit organization seeks an Administrative Assistant to support daily operations and enhance member experience. This part-time role involves ensuring smooth office functions, managing member inquiries, and providing comprehensive administrative support. The ideal candidate should possess strong organizational and communication skills, experience in customer service, and proficiency with software tools. The position offers a rate of $30 to $35 per hour for 21 to 25 hours a week, along with flexible scheduling and benefits.