Hybrid Member Services Coordinator – Non-Profit

Addison Group; Chicago (IL); Hybrid; USD 31,684 - 37,195; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401 k benefits

Job summary

A non-profit membership organization in Chicago is seeking a Member Services Coordinator. This role involves supporting daily operations, managing member inquiries, and maintaining membership records. The ideal candidate has customer service experience, strong communication skills, and proficiency with Microsoft Office and membership management systems. This contract position offers long-term stability and the potential to transition to a permanent role.

Qualifications

• 1–2 years of professional customer service experience.
• Ability to interact with individuals at all levels.
• Willingness to travel for annual meetings (approximately 3 days per year).

Responsibilities

• Serve as the primary contact for member inquiries.
• Accurately process membership applications and renewals.
• Maintain membership records and assist with database management.

Skills

Customer service experience

Communication skills

Attention to detail

Organizational skills

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Personify

Job description

A non-profit membership organization in Chicago is seeking a Member Services Coordinator. This role involves supporting daily operations, managing member inquiries, and maintaining membership records. The ideal candidate has customer service experience, strong communication skills, and proficiency with Microsoft Office and membership management systems. This contract position offers long-term stability and the potential to transition to a permanent role.