Administrative Manager: Multi-Office Operations Lead

Raftelis Financial Consultants, Inc.; Charlotte (NC); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

HSA Plan

Flexible Spending Accounts

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

Paid Time Off

Education Reimbursement

401(k) Plan

Job summary

Raftelis Financial Consultants, Inc. is seeking an Administrative Manager to oversee day-to-day operations for four offices and supervise five administrative professionals. The role ensures consistency in procedures, supports executives, and enhances efficiency across corporate functions.

The position is based in Charlotte, NC, with occasional travel to other locations. Strong communication and multi-office management skills are essential, as is comfort using AI tools to improve processes and

Qualifications

• Bachelor's degree in business administration, management, or a related field.
• 7+ years of progressive administrative experience, including at least 3 years in a supervisory or management role.
• Ability to manage complex, multi-office operations with competing priorities and deadlines.
• Strong written and verbal communication skills for senior leadership and executive audiences.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Comfort using AI tools in day-to-day work with a willingness to experiment to improve processes.
• Experience with event planning, budget management, and governance support.

Responsibilities

• Lead regular team check-ins with remote and on-site administrative staff to communicate priorities and support cohesion.
• Supervise five administrative professionals across four offices, set performance expectations and provide regular feedback.
• Develop and maintain standardized administrative procedures, templates, and workflows for consistency across offices.
• Coordinate workload distribution and cross-office coverage for peak periods and special projects.
• Identify training needs and create professional development opportunities for administrative staff.
• Oversee quarterly Board Meeting packages, ensuring accuracy and timely delivery.
• Manage logistics for the Annual Shareholder Call, including scheduling and materials.
• Oversee firmwide compliance filings and registrations across states.
• Oversee certificates of insurance during renewals and year-round for client requirements.
• Coordinate notary services and contract signature processes across offices.
• Plan and manage semiannual firm retreat and client events, including budget management.
• Act as on-site Charlotte office manager, liaising with building management and vendors.

Skills

Team leadership

Communication

Microsoft Office

AI tools familiarity

Education

Bachelor's degree in business administration or related field

Tools

SharePoint

Deltek

Job description

Raftelis Financial Consultants, Inc. is seeking an Administrative Manager to oversee day-to-day operations for four offices and supervise five administrative professionals. The role ensures consistency in procedures, supports executives, and enhances efficiency across corporate functions.

The position is based in Charlotte, NC, with occasional travel to other locations. Strong communication and multi-office management skills are essential, as is comfort using AI tools to improve processes and