Administration Manager | Multi-Office Operations Lead

D.H. Pace Company, Inc.; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance and disability

401(k) with match

HSA / FSA options

Voluntary benefits

Employee discounts

Job summary

DH Pace Company, Inc. is seeking an Administration Manager in Charlotte, NC to lead back-office operations across the Mid-Atlantic region. You will oversee customer service, contracts, A/P and A/R, billing, invoicing, and auditing while mentoring administrative teams.

Requirements include a business degree preferred, or a high school diploma with extensive management experience (10+ years). Proficiency in MS Office/Excel and ERP/CRM systems, plus strong communication and problem-solving skills.

Qualifications

• Minimum five years of Administrative Management or multi-branch administration experience.
• Ten years of management experience is preferred.
• References, employment verifications, background check, drug screen, and driving record required.
• Proficient with MS Office and Excel; ERP and CRM experience important.
• Excellent communication and customer relation skills with strong problem-solving and attention to detail.

Responsibilities

• Oversee back-office administration including customer service, contracts, A/P, A/R, billing, invoicing, and auditing.
• Supervise administrative teams and develop reporting tools to monitor performance.
• Collaborate with regional leadership to align operations with company goals and standards.
• Train and develop team members to drive growth, consistency, and efficiency.
• Travel 25%–40% to Mid-Atlantic satellite offices.

Skills

Communication skills

Customer relation skills

Attention to detail

Leadership

Education

Business degree preferred

High School Diploma or equivalent

Tools

MS Office Suite (Excel)

ERP systems

CRM system experience

Job description

DH Pace Company, Inc. is seeking an Administration Manager in Charlotte, NC to lead back-office operations across the Mid-Atlantic region. You will oversee customer service, contracts, A/P and A/R, billing, invoicing, and auditing while mentoring administrative teams.

Requirements include a business degree preferred, or a high school diploma with extensive management experience (10+ years). Proficiency in MS Office/Excel and ERP/CRM systems, plus strong communication and problem-solving skills.