Administrative Insurance Support Agent

Randstad USA; San Antonio (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Job summary

Randstad USA is seeking a motivated entry-level Customer Service Associate in San Antonio, TX. You will deliver warm, professional email support, document case details, and collaborate with internal teams to ensure client satisfaction.

The role requires 1 year of experience, High School education, and offers a first-shift schedule with comprehensive benefits. Annual salary range aligns with the hourly pay: $20–$25 per hour, totaling about $41,600–$52,000 per year, plus 401(k), health, dental,

Qualifications

• Minimum 1 year of customer service experience.
• High School education required.
• Entry-level position.

Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
• Placing the client first in all interactions – obsession with client experience.
• Working in a smoke-free environment.

Skills

Customer Service

Education

High School

Job description

Start date: 11/2/2026.

Location: San Antonio, TX.

Salary & Compensation

• Hourly Rate: $20–$25/hour.
• Benefits: Comprehensive health, dental, vision, 401(k), paid time off.
• Annual Salary Range: $41,600 - $52,000 per year.

• Shift: First
• Work Hours: 10 AM - 7 PM
• Education: High School

Career Path & Growth Opportunities

• Career Growth: Within your first year, you’ll have the opportunity to advance into roles that offer commission and performance-based bonuses, allowing you to significantly increase your earning potential as you grow and succeed.
• Entrepreneurial Opportunity: Whether you’re in a corporate or agency role, you’ll have the autonomy to build your own success with the support of a national brand.

Responsibilities

• Deliver warm, professional support via email.
• Identify and document key case details, resolving or redirecting issues efficiently.
• Maintain accurate records and follow through on client needs.
• Collaborate with internal teams to ensure seamless client service.
• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.
• Placing the client first in all interactions – obsession with client experience.

Essential Functions of the Role

• working in a smoke free environment

Skills

• Customer Service (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Experience

• Entry Level
• 1 year

Education

• High School (required)

Benefits

• Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Equal Opportunity Employer

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

This posting is open for thirty (30) days.