Customer Service Representative

Randstad USA; San Antonio (TX); On-site; USD 30,000 - 32,000; Full time

Job summary

Randstad USA in San Antonio is seeking a reliable Customer Service Representative to join our team. You will conduct outbound outreach to business clients, complete structured questionnaires, and evaluate responses to build accurate client scorecards.

Responsibilities include making outbound calls, gathering data, and delivering professional service with attention to detail. The role requires solid communication and basic computer skills, with weekends possible.

Qualifications

• 2 years of experience in a similar role.
• Entry Level position with opportunity to grow.

Responsibilities

• Make outbound calls to clients and businesses to gather essential information.
• Conduct structured surveys and administer detailed client questionnaires.
• Complete evaluation scorecards based on collected data with high accuracy.
• Maintain clear, thorough documentation within our database.
• Deliver professional, empathetic, and engaging service on every call.

Skills

Customer support

Outbound calls

Customer Service

Telephone Etiquette

Active Listening

Basic Computer Skills

Education

High School

Job description

Are you ready for your next Customer Service role?We are seeking reliable, detail-oriented Customer Service Representatives to join our team in San Antonio. In this position, you will conduct outbound outreach to business clients, complete structured questionnaires, and evaluate responses to build accurate client scorecards.

Job Details

salary: $22.67 - $22.68 per hour

shift: First

work hours: 7 AM - 4 PM

education: High School

Responsibilities

• Make outbound calls to clients and businesses to gather essential information.
• Conduct structured surveys and administer detailed client questionnaires.
• Complete evaluation scorecards based on collected data with high accuracy.
• Maintain clear, thorough documentation within our database.
• Deliver professional, empathetic, and engaging service on every call.

Essential Functions

• working weekends

Skills

• Customer support
• Outbound calls
• Customer Service
• Telephone Etiquette
• Active Listening
• Basic Computer Skills

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Experience

• Entry Level
• 2 years

Education

• High School

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.