Administrative Customer Service Representative

Ultimate Staffing Services; Cockeysville (MD); On-site; USD 57,308,000 - 71,635,000; Full time

Job summary

Ultimate Staffing Services is seeking an Administrative Customer Service Representative in Hunt Valley, MD. This temporary-to-hire role supports day-to-day office operations and delivers excellent customer service to clients and visitors.

Responsibilities include handling calls and emails, data entry, scheduling, and preparing reports. Candidates should have strong communication, organizational skills, and proficiency with Microsoft Office Suite.

Qualifications

• 2+ years of administrative, customer service, call center, receptionist, or office support experience.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• High attention to detail and accuracy.
• Ability to prioritize tasks and manage multiple responsibilities.

Responsibilities

• Serve as the first point of contact for customers, clients, and visitors.
• Answer and route incoming phone calls and emails.
• Provide timely and professional responses to customer inquiries.
• Enter and maintain accurate customer and account information.
• Process orders, service requests, and documentation.
• Schedule appointments, meetings, and follow-up communications.
• Prepare correspondence, reports, and other administrative documents.
• Maintain electronic and physical filing systems.
• Support multiple departments with administrative projects and tasks.
• Perform data entry and ensure accuracy of records.
• Assist with general office operations and special projects as assigned.

Skills

Admin experience

Microsoft Office

Communication skills

Organizational skills

Time management

Education

Associate degree

Tools

CRM system

ERP system

Job description

Administrative Customer Service Representative (JN -092026-431139) Hunt Valley, Maryland

Salary: USD20 - USD25 per hour

Administrative Customer Service Representative

Location: Hunt Valley Area, MD (21031)

Job Type: Temporary-to-Hire

Schedule: Full-Time, Monday-Friday

Pay: $20-$25/hour, based on experience

About the Opportunity

A well-established organization in the Hunt Valley area is seeking a professional and customer-focused Administrative Customer Service Representative to join its team on a temporary-to-hire basis. This position offers an excellent opportunity for candidates who enjoy providing exceptional customer service while supporting day-to-day office operations.

Key Responsibilities

• Serve as the first point of contact for customers, clients, and visitors
• Answer and route incoming phone calls and emails
• Provide timely and professional responses to customer inquiries
• Enter and maintain accurate customer and account information
• Process orders, service requests, and documentation
• Schedule appointments, meetings, and follow-up communications
• Prepare correspondence, reports, and other administrative documents
• Maintain electronic and physical filing systems
• Support multiple departments with administrative projects and tasks
• Perform data entry and ensure accuracy of records
• Assist with general office operations and special projects as assigned

Qualifications

• 2+ years of administrative, customer service, call center, receptionist, or office support experience
• Strong communication and interpersonal skills
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Ability to prioritize tasks and manage multiple responsibilities
• Professional, positive, and customer-focused attitude

Preferred Qualifications

• Experience in a fast-paced office environment
• CRM, ERP, or database experience
• Experience handling high-volume phone and email communications
• Associate degree or equivalent work experience

Why Apply?

• Temporary-to-permanent opportunity with long-term career potential
• Competitive pay
• Gain experience with a growing organization
• Collaborative team environment
• Opportunity to expand administrative and customer service skills

Apply Today

We're seeking dependable, detail-oriented professionals who thrive in a customer-focused environment and are looking for a long-term opportunity. If you enjoy helping people, staying organized, and supporting business operations, we'd love to hear from you.