Administrative Coordinator & Customer Support

American Restoration; Wasilla (AK); In loco; USD 29.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

401(k) matching

Medical/Dental/Life insurance

Descrizione del lavoro

American Restoration is seeking an organized administrative support specialist to assist management with daily clerical tasks and customer interactions.

You will handle phones, data entry, invoicing, scheduling, and billing, while ensuring accurate transcription of customer information and timely communication with technicians and project managers.

The role reports to the Office Manager and offers full-time employment with benefits including 401(k) and insurance.

Competenze

• Minimum of 3 years of office and customer service experience.
• Basic understanding of bookkeeping and cash flow; Sage Intacct a plus.
• Strong math skills and attention to detail.
• Proficient in MS Office and Excel; comfortable with data entry.

Mansioni

• Answer phones and handle incoming calls.
• Dispatch new jobs and create job information.
• Data entry using approved computer software.
• Type and process paperwork and business correspondence.
• Create invoices and schedule work.
• Perform customer billing and collections calls.
• Prepare production paperwork for the following day.
• Work with Insurance Adjusters and mortgage companies.
• Complete inner-office documentation.
• Maintain timely communication with technicians and project managers.

Conoscenze

Customer service

Office administration

MS Office

Excel

Communication

Data entry

Strumenti

MS Office

Excel

Sage Intacct

Descrizione del lavoro

American Restoration is seeking an organized administrative support specialist to assist management with daily clerical tasks and customer interactions.

You will handle phones, data entry, invoicing, scheduling, and billing, while ensuring accurate transcription of customer information and timely communication with technicians and project managers.

The role reports to the Office Manager and offers full-time employment with benefits including 401(k) and insurance.