Administrative Assistant — CRM & Customer Care Pro

ServiceMaster Restore®; Indianapolis (IN); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Free uniforms

Paid time off

Training & development

Vision insurance

Résumé du poste

ServiceMaster Restore® is seeking an organized administrative assistant to support owners and management. You will handle data entry, follow-up calls, payment tracking, and customer interactions in a fast-paced office environment.

Strong writing and problem-solving skills are desirable, along with proficiency in Microsoft Office and CRM software. This role requires dependable, confidential handling of information and excellent time management.

Qualifications

• High school diploma or GED is required.
• Experience as an administrative assistant is preferred but not required.
• Proficient with Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Comfortable using multiple software types.
• Strong verbal and written communication skills.
• Excellent time management and organization.
• Able to handle highly confidential information.

Responsabilités

• Data input in office programs and CRM.
• Collect information from homeowners via next day follow up calls.
• Track payments.
• Answer calls, greet visitors, and resolve inquiries.
• May schedule appointments and meetings.
• Enter new jobs into ServiceMaster program.
• Collaborate with support staff on projects as needed.
• Follow up with customers on work performed.
• May call customers to collect payments.
• Understand ServiceMaster operating systems and services.

Connaissances

Office experience

Writing skills

Problem solving

Microsoft Office

Multi-software ability

Time management

Organization

Verbal and written communication

Confidential information handling

Dependable

Formation

High school diploma / GED

Outils

CRM software

ServiceMaster program

Microsoft Office suite

Description du poste

ServiceMaster Restore® is seeking an organized administrative assistant to support owners and management. You will handle data entry, follow-up calls, payment tracking, and customer interactions in a fast-paced office environment.

Strong writing and problem-solving skills are desirable, along with proficiency in Microsoft Office and CRM software. This role requires dependable, confidential handling of information and excellent time management.