Administrative Coordinator — Billing & EHR Support

MHA (Mental Health Association); Springfield (MA); Presencial; USD 26 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick &amp

Public Holidays)

Family Leave (Maternity, Paternity)

Long Term Disability

$19 - $21 an hour

Resumo da oferta

The Administrative Assistant at the Mental Health Association supports the management team in a residential rehabilitation setting by coordinating office operations, managing billing processes, registering individuals for services, and maintaining records in an electronic health system.

This role involves direct communication with clients, staff, and external vendors, while ensuring administrative and compliance tasks are completed in a timely, organized, and professional manner.

Qualificações

• Experience in customer service, front desk coordination and admin support.
• Ability to verify insurance, prepare billing data and data entry.
• Proficiency with electronic health record systems and basic computer apps.

Responsabilidades

• Register new individuals for services in the electronic health record system.
• Coordinate with vendors for deliveries, purchases and maintenance.
• Schedule meetings and appointments with internal departments and external contacts.
• Take and distribute meeting minutes as needed.
• Verify insurance eligibility using online and telephone systems.
• Prepare, enter, and submit billing data accurately and on time.
• Liaise between departments and administrative staff.
• Provide administrative training and support to supervisors and staff.
• Compile reports, make copies, and manage data (physical and digital).
• Scan and upload documentation to electronic systems timely.
• Ensure administrative docs meet regulatory standards and deadlines.
• Collaborate with Program Director and Fiscal Department on third-party billing and coding.
• Work with interdisciplinary team members.
• Participate in agency licensing and accreditation processes.

Conhecimentos

Customer service

Front desk coordination

Administrative support

Insurance verification

Data entry

EHR systems

Billing processes

Billing data entry

Ferramentas

Electronic health record systems

Billing software

Microsoft Office

Descrição da oferta de emprego

The Administrative Assistant at the Mental Health Association supports the management team in a residential rehabilitation setting by coordinating office operations, managing billing processes, registering individuals for services, and maintaining records in an electronic health system.

This role involves direct communication with clients, staff, and external vendors, while ensuring administrative and compliance tasks are completed in a timely, organized, and professional manner.