Administrative Assistant – Health Services & Billing

Mental Health Association - Western MA; Town of Springfield, Holyoke (WI, MA); Vor Ort; CAD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & PH

Family Leave (Maternity, Paternity)

Long Term Disability

Zusammenfassung

Mental Health Association is seeking an Administrative Assistant to support the GRIT program’s management team in a residential rehabilitation setting. The role coordinates office operations, handles billing, registers individuals for services in an electronic health system, and maintains records with a focus on compliance and timely delivery.

The position reports to the Program Director and collaborates with the Fiscal Department, staff, and external vendors.

Qualifikationen

• Experience in customer service, front desk coordination, and administrative support.
• Proficient with electronic health record systems and data entry.
• Ability to verify insurance, billing preparation, and regulatory documentation.
• Bilingual in English/Spanish preferred.

Aufgaben

• Register new individuals seeking services in the electronic health record system.
• Coordinate with vendors regarding deliveries, purchases, and maintenance.
• Schedule meetings and appointments with internal departments and external contacts.
• Take and distribute meeting minutes as needed.
• Verify insurance eligibility using online and telephone systems.
• Prepare, enter, and submit billing data accurately and on time.
• Act as a liaison between departments and administrative professionals.
• Provide administrative training and support to supervisors and staff.
• Compile reports, make copies, and manage physical and digital data.
• Scan and upload documentation to electronic systems promptly.
• Ensure all administrative documentation meets regulatory standards and deadlines.
• Collaborate with the Program Director and Fiscal Department on third-party billing, coding, and documentation.
• Work effectively with interdisciplinary team members.
• Participate in agency licensing and accreditation processes.

Kenntnisse

Customer service

Front desk coordination

Administrative support

Insurance verification

Billing data entry

Data entry

Organizational skills

Communication

Time management

Bilingual English/Spanish

Tools

Electronic health record systems

Microsoft Office

Jobbeschreibung

Mental Health Association is seeking an Administrative Assistant to support the GRIT program’s management team in a residential rehabilitation setting. The role coordinates office operations, handles billing, registers individuals for services in an electronic health system, and maintains records with a focus on compliance and timely delivery.

The position reports to the Program Director and collaborates with the Fiscal Department, staff, and external vendors.