Office Operations Specialist

Americold; Murfreesboro (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Americold is seeking a capable office clerk in Murfreesboro, TN to perform clerical tasks, manage records, process documents, and support office operations. The role includes answering phones, calendar management, filing, and occasional travel for business purposes.

Ideal candidates will have a high school diploma or GED (or 1 year of work experience), strong customer service skills, and proficiency with Microsoft Office and office equipment. The position is on-site with standard office hours.

Qualifications

• High school diploma or GED preferred or minimum 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and others to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

multitasking

Attention to detail

Education

High school diploma or GED

Tools

MS Office

Warehouse Management Systems

Calculators

Photocopiers

Desktop computers

Job description

Americold is seeking a capable office clerk in Murfreesboro, TN to perform clerical tasks, manage records, process documents, and support office operations. The role includes answering phones, calendar management, filing, and occasional travel for business purposes.

Ideal candidates will have a high school diploma or GED (or 1 year of work experience), strong customer service skills, and proficiency with Microsoft Office and office equipment. The position is on-site with standard office hours.