Administrative Associate

Sentara Health; Hampton (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Tuition Assistance - $5,250/year

Student Debt Pay Down - $10,000

Life Insurance

401k/403B with Employer Match

Paid parental and family leave

Discretionary bonus potential

Job summary

Sentara CarePlex Hospital in Hampton, VA, is hiring an Administrative Associate for a full-time day shift (8am-4pm) with cross-training to mobility aid. You will handle clerical tasks, patient records, scheduling and inquiries while supporting medical staff and patients to sustain high-quality care. Be the friendly first contact for patients and visitors on your unit.

Required: High School Diploma. Preferred: healthcare and customer service experience, plus computer proficiency.

Qualifications

• High School Diploma (Required)
• Healthcare (Preferred)
• Customer Service experience (Preferred)
• Computer Proficient (Preferred)

Responsibilities

• Provide administrative and operational support across the unit or department.
• Provide clerical support, manage patient records, schedule appointments and respond to patient inquiries.
• Collaborate with medical staff, management and patients to ensure high-quality care.
• Serve as first point of contact for patients, family members and visitors with exceptional customer service.

Skills

Healthcare

Customer service

Computer proficiency

Education

High School Diploma

Job description

Overview

Sentara CarePlex Hospital is hiring

Administrative Associate

Full Time Day Shift

City/State

Hampton, VA

Work Shift

First (Days)

Overview

Sentara CarePlex Hospital is hiring Administrative Associate Full Time Day Shift Monday through Friday 8am-4pm Will be cross-training to be a mobility aid. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. The AA provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Diploma (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• Healthcare (Preferred)
• Customer Service experience (Preferred)
• Computer Proficient (Preferred)

Talroo - Allied Health, customer service, labor and delivery, women's health, administrative, emergency department

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara CarePlex Hospitall

located in Hampton, VA, is a 224-bed technologically advanced, acute care facility, and Certified Primary Stroke Center. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the state's busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital, the area's first dedicated orthopedic hospital. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work,

Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.