Administrative Associate

sentara; Hampton (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)/403(b) with employer match

Paid time off

Tuition assistance

Student debt pay down

Life insurance

Job summary

Sentara CarePlex Hospital in Hampton, VA is hiring an Administrative Associate for the full-time day shift (Mon-Fri, 8am-4pm). The role provides clerical support, manages patient records, schedules appointments, and handles patient inquiries on a busy unit.

You will collaborate with medical staff and leadership to ensure high-quality care, serving as the first point of contact for patients and visitors while cross-training to mobility aid tasks.

Qualifications

• High School Diploma is required.
• Healthcare experience is preferred.
• Customer service experience is preferred.
• Computer proficiency is preferred.

Responsibilities

• Provide clerical support, manage patient records, schedule appointments, and handle patient inquiries.
• Serve as first point of contact for patients, family members and visitors on the unit with excellent customer service.
• Collaborate with medical staff and management to support high-quality patient care.

Skills

Customer service

Computer proficiency

Healthcare experience

Education

High School Diploma (Required)

Job description

City/State

Hampton, VA

Work Shift

First (Days)

Overview

Sentara CarePlex Hospital is hiring Administrative Associate

Full Time Day Shift

Monday through Friday 8am-4pm

Will be cross-training to be a mobility aid.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. The AA provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

High School Diploma (Required)

Certification/Licensure

No specific certification or licensure requirements

Experience

Healthcare (Preferred)

Customer Service experience (Preferred)

Computer Proficient (Preferred)

Talroo

Allied Health, customer service, labor and delivery, women's health, administrative, emergency department

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance


• 401k/403B with Employer Match


• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down - $10,000


• Pet Insurance


• Legal Resources Plan


• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

About Sentara

Sentara CarePlex Hospital, located in Hampton, VA, is a 224-bed technologically advanced, acute care facility, and Certified Primary Stroke Center. Other features include specialized services in heart and vascular, urologic care, along with advanced diagnostic and surgical capabilities, a hospitalist program, and one of the state's busiest emergency departments. We are also home to the Orthopedic Hospital at Sentara CarePlex Hospital, the area's first dedicated orthopedic hospital. We improve health every day, come be a part of the community.

Diversity & Inclusion

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Mission & Environment

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote Work

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.